Phone Systems

A professional phone system can make even the smallest office look like a large organization. Before reviewing phone providers, first decide what solution works for your business. Many small businesses are considering Voice over IP solutions. VoIP is a phone solution that allows you to make calls using an internet connection instead of a regular phone line.

VoIP vs. Traditional Phone System

• Cost of Ownership: Instead of purchasing your phone equipment, you pay a monthly fee for each phone in your office. Fees vary based on packages, but commonly will start in the range of $30/month.  Rates typically include unlimited long distance and a full range of features for one flat price.
• Quality of Voice Calls: There are few things more reliable than a basic phone line. VoIP services have come a long way, but your data network will have more variability than a phone line. You may experience downtime and you may occasionally experience issues like static or dropped calls. To insure voice quality, select a broadband provider who can also supply VoIP services. Visit our Phone & Internet Providers page for a list of broadband service providers. 
• Features: Tools like auto attendant, voice mail and following/forwarding functionality are standard on virtually all VoIP systems. You can get these features on a PBX, but they are often extras that will require the purchase of additional hardware.
• Location Flexibility: VoIP solutions are great for companies with multiple locations or employees who work from home. Many VoIP phones can be plugged into any data connection and calls can easily be transferred to remote users. If you decide to move office locations, there is no need to disconnect your service; the equipment is easy to move.